Welcome to our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book excursion services through our platform.
Information We Collect
We collect personal information that you voluntarily provide to us when you fill out contact forms or book a tour:
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Contact Information: Name, phone number, and email address.
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Booking Details: Selected tour, preferred date, number of participants, and hotel name for transfer services.
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Technical Data: IP address, browser type, device information, and current page URL automatically captured upon form submission to process your request correctly.
How We Use Your Information
We process your personal information for the following specific purposes:
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To confirm, arrange, and manage your tour bookings and hotel transfers.
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To communicate with you regarding your inquiries via WhatsApp, phone, or email.
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To process requests to reschedule or cancel bookings.
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To improve our website functionality, customer service, and overall tour experience.
Data Sharing and Disclosure
We respect your personal data and do not sell, rent, or trade your personal information to third parties. We may only share your details in the following limited situations:
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Service Providers: With licensed tour guides and local transport drivers strictly necessary to deliver your requested excursion and hotel pickup.
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Legal Requirements: If required by law, court order, or governmental authority.
Data Security and Retention
We implement appropriate technical and organizational measures to maintain the safety of your personal data. Your contact details are retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Your Rights
You have the right to access, update, or request the deletion of your personal information stored with us at any time. You may also opt-out of further communications after your tour is completed by contacting us.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, you can reach us using the contact details below:
+201067002400 k.danilenko1982@gmail.com